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We much regret that we have been unable to complete your order by the fifteenth, as promised.
Unfortunately, we have experienced considerable difficulty in obtaining raw materials, owing to... The position has now, however improved a little, and we are making every effort to deliver the goods with the least possible delay.
A consignment of... or more will be forwarded to you tomorrow, certain and the balance we anticipate will be finished by June 10th at the latest. As the circumstances have been altogether beyond our control, we hope you will accept this explanation and arrangement, and will continue to favour us with your orders.
M. Taylor, LTD
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