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10 March 1990

Order No : 4365 - 30 dozen wine glasses

Dear Sirs,

In reply to your letter of 3 March on the subject of the non-delivery of the wine glasses, we have asked our Shipping Department and they inform us that the goods were damaged by the storm we had in this area last week.
You can rest assured lhat we shall make certain that this order will be dealt with as soon as possible. Please accept our apologies for fche inconvenience.

Yours faithfully,
George Eastern
Sales Manager

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